Cookie Policy

1. What are cookies?

Cookies are small text files saved to your browser when you visit a website. Similar browser storage technologies such as localStorage may also be used; this policy covers them all.

By duration, cookies are session cookies (deleted when the browser closes) or persistent cookies; by source, first-party or third-party.

2. Necessary cookies

Required for secure operation, page loading, form submission and remembering your cookie choice. Based on contract performance and legitimate interest; they cannot be turned off.

Examples: consent record (tingdea_cookie_consent, 12 months), security and load-balancing cookies (session).

3. Functional cookies

Personalise your experience by remembering preferences such as language, chat assistant history and the name you shared. Used with your consent.

Examples: chat session (in browser, 30 days), language preference (12 months).

4. Analytics cookies

Measure, in aggregate and as anonymously as possible, how visitors use the site, which pages are viewed and performance issues. Used with your consent.

Examples: page view and performance cookies (up to 13 months).

5. Marketing cookies

Used to show relevant ads on platforms such as Google, Meta, LinkedIn and TikTok and to measure campaign conversions. Used with your consent and may involve international transfers.

Examples: ad conversion and remarketing cookies (up to 13 months).

6. Manage your choices

On your first visit you can accept or reject each category separately. Non-essential cookies never run without your consent.

Use the “Cookie Preferences” link in the footer to change or withdraw your choices at any time.

You can also delete or block cookies in your browser settings, though some features may stop working.

7. Retention and updates

Your cookie choices are kept for 12 months; you will be asked again when they expire or when this policy changes materially.

8. Contact

For cookie questions and data requests write to contact@tingdea.com; for general questions, hi@tingdea.com.